Essay on Effective Communication for Human Resource Mangers

Effective Communication for Human Resource Managers Communicating effectively is an essential competency for any professional and involves the performance of a range of first-, second- and third-person skills. This essay will discuss two predominant communication skills- feedback and questioning- that are of particular importance to the human resource (HR) management profession. A range of academic literature will be drawn upon to respectively define, describe, and relate each skill’s significance to the business environment. Furthermore, a reflective component of the attached video scenario will be evaluated to assess the effectiveness of skill demonstration and identify potential opportunities for professional development. Feedback†¦show more content†¦Feedback presents numerous advantages and is a relevant and constructive management tool. Feedback enables an honest and open flow of communication between two or more parties and provides insight and suggestions for continuous improvement. HR managers are required to identify and resolve issues occurring within the organisations in order to improve organisational effectiveness on a daily basis (Friedman, 2009). The feedback process enables managers to openly express any required changes in order to successfully see results. As evident in a study conducted by Chau (2012) feedback seeking has proven to enhance work performance as a result of increased role clarity and also improve public image within the organisation. The study also revealed that managers who were focused on establishing a feedback-oriented workforce experienced a more productive workforce and improved relationships and trust with employees (Chau, 2012). The same study also ackno wledged a correlational relationship between supportive feedback and increased work performance, therefore it is important to ensure feedback is delivered with caution. The absence of feedback could maintain or generate problems within an organisation, therefore it is important for feedback to be performed, however it is crucial to ensure the skill is communicated effectively. Lack of feedback may result in lack of goal orientation and motivation for employees and unawareness of any presenting issues or weaknesses, thusShow MoreRelatedThe Differences Between a Human Resource Manager and a Personal Manager1313 Words   |  5 PagesThe difference between human resources manager and personal manger The main difference between human resources management and personnel management is that personnel management is considered to be out dated or more of a traditional approach, whereas human resources management is the Morden approach of most organisations and that is because human resource tend to represent the new style of managing employees in an organisation. 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